Our Reviews
Tommy D|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/24/2025
my service rep did a great job, keeping me informed
HOMETOWN, WV
John B|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/24/2025
Good experience as always. Professional work
CHARLESTON, WV
Amiee F|2023 Chevrolet Traverse
Confirmed Service Customer
1/24/2025
Very professional and explained everything clearly
SCOTT DEPOT, WV
Donald H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/12/2025
Perfect
NITRO, WV
Matthew H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
2/12/2025
Top notch service and sales. Best people around. Wouldn’t buy from ANY other dealer
KENNA, WV
James B|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/12/2025
Fast service short wait
CHARLESTON, WV
Tessa G|2024 Chevrolet Silverado 1500
Confirmed Sales Customer
2/13/2025
Very professional as well as helpful and resourceful from start to finish with my purchase highly recommend this great group of people to anyone looking to make a purchase new or used Walker Chevrolet is Awesome
HURRICANE, WV
William B|2022 Chevrolet Colorado
Confirmed Service Customer
2/17/2025
Scheduled oil change/tire rotation. I was in and out within 30 minutes. Outstanding.
HURRICANE, WV
Sheila A|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
2/19/2025
Got everything done that I went for. Friendly staff
SCOTT DEPOT, WV
Louanna H|2022 Chevrolet Blazer
Confirmed Service Customer
2/20/2025
I On time and not a long wait.
SCOTT DEPOT, WV
Austin N|2024 Chevrolet Trailblazer
Confirmed Service Customer
2/20/2025
It was good
NITRO, WV
Susan B|2020 Chevrolet Equinox
Confirmed Service Customer
2/24/2025
Great Service
HURRICANE, WV
Ronald N|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
2/25/2025
It was a very comfortable,quick and no pressure process of picking out and buying a vehicle. Salesman Anthony and all other members completely answered all our questions and actually listened to what we were wanting. They were very open and fair with the sale and with our trade-in. Financing listened to us and provided fair deal and was very quick with the closure. Walker Chevy provided a very relaxed and stress free experience.
RAVENSWOOD, WV
Seth S|2014 GMC 1500 Sierra
Confirmed Service Customer
2/25/2025
Service was quick and easy
SCOTT DEPOT, WV
Ruth T|2024 Chevrolet Equinox
Confirmed Service Customer
1/26/2025
Always very nice and friendly while having car serviced
ELKVIEW, WV
Donald B|2025 Chevrolet Equinox
Confirmed Sales Customer
2/12/2025
We had a great experience. Everyone was so nice and helpful . I have to say we have never enjoyed buying a vehicle like we did here . I will for sure recommend friends and family to come to walkers to buy their vehicle . Great people and Great service
CULLODEN, WV
Andy C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
2/21/2025
The staff was honest fair and very knowledgeable and great to work with it was a no hassle deal less that ten minutes they got me what I wanted and at the price
MILTON, WV
Larry Y|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/26/2025
Always does great service appreciate service team
KENNA, WV
Jeffrey C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/27/2025
Seemed to be quick service for a somewhat complicated fix
CHARLESTON, WV
Susan C|2024 Chevrolet Trax
Confirmed Service Customer
2/27/2025
The service Dept was very fast at getting my oil change done. Very friendly. I talked to Chris about a cargo mat and luckily you had one in stock and him and Hank even installed it for me. Will be bringing my car there for anything I need in the future.
BARBOURSVILLE, WV
Bob B|2017 GMC Acadia
Confirmed Service Customer
3/4/2025
Great service! Great communication! Done when promised!
CHARLESTON, WV
Angela R|2025 Chevrolet Trailblazer
Confirmed Sales Customer
3/5/2025
John Roger’s was great everyone was very friendly and helpful.
CHARLESTON, WV
Michael R|2025 Chevrolet Traverse
Confirmed Sales Customer
3/5/2025
Mike was my contact for nitro done a great job putting my family in a safe vehicle and done everything in his power to make sure it was a great deal and made sure my kids had smiles while we was doing the sale. Great place to buy a vehicle and Greta people to deal with.
FORT GAY, WV
Makenzie C|2023 Chevrolet Trailblazer
Confirmed Service Customer
3/5/2025
Very fast and easy service, service staff was amazing! 10/10 would recommend!
ELKVIEW, WV
John B|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
3/5/2025
Everyone friendly and professional Got to speak to the service tech that serviced my vechicle🤓
CHARLESTON, WV
Robin W|2022 Chevrolet Blazer
Confirmed Service Customer
3/5/2025
They need to make sure everything is approved before preforming the task and not wait till it is completed then say there holding the vehicle until approval from insurance the day it’s done NOT A GOOD SERVICE!!
MILTON, WV
Jackie D|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
2/25/2025
TJ was very helpful and explained everything well.
BUFFALO, WV
Charles P|2025 Chevrolet Tahoe
Confirmed Sales Customer
2/25/2025
Fast and friendly
CHARLESTON, WV
Jeffrey S|2025 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/27/2025
Was very pleased with the dealership
CHARLESTON, WV
Jonathan E|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
2/28/2025
Great. Staff was awesome
HURRICANE, WV
Donnie R|2024 Chevrolet Blazer
Confirmed Service Customer
2/28/2025
In the front sales room, there is happy people willing to help and this goes all the way back to the service department.
HURRICANE, WV
Robert S|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
3/15/2025
Great customer service and a fair deal on trade
SURVEYOR, WV
Frank H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/5/2025
Timely manner
CEDAR GROVE, WV
Bradley Q|2024 Chevrolet Traverse
Confirmed Service Customer
4/8/2025
Everything completely to satisfaction
CHARLESTON, WV
Shannon W|2025 Chevrolet Trax
Confirmed Service Customer
4/8/2025
very efficient
CHARLESTON, WV
Randal S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/8/2025
Was treated so well
ALLOY, WV
James B|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/11/2025
Great service
CHARLESTON, WV
Jay T|2024 Chevrolet Corvette
Confirmed Service Customer
4/11/2025
Excellent service and quick!
SCOTT DEPOT, WV
Sherrie B|2019 Chevrolet Malibu
Confirmed Service Customer
4/12/2025
Great service but I did not like seeing greasy finger prints on my hood. My car is white so ur was very noticeable.
NITRO, WV
Jay T|2024 Chevrolet Corvette
Confirmed Service Customer
4/16/2025
I needed an oil change on 2024 Corvette and State Inspection sticker was due. All was performed in a timely manner and staff was very courteous even Mr. Walker spent some time with me. Very friendly bunch of folks that are employed there.
SCOTT DEPOT, WV
Michael S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/21/2025
I had a good experience
SCOTT DEPOT, WV
Billy W|2024 Chevrolet Equinox
Confirmed Service Customer
4/26/2025
I was frustrated because I had to go back in & ask why the psi on my tires weren’t the same after they rotated them. She ask me what I wanted them to be & I said whatever they should be. She was rude about it like i didn’t know what I was talking about
WINFIELD, WV
Arlene Y|2018 Chevrolet Impala
Confirmed Service Customer
3/6/2025
Exceptional care as always.
CHARLESTON, WV
Tommy H|2016 Chevrolet Corvette
Confirmed Service Customer
3/6/2025
I like the updates I get via text
WINFIELD, WV
Debra C|2025 Chevrolet Trailblazer
Confirmed Sales Customer
3/7/2025
Staff was very helpfull,l courteous, and helpful highly recommend
POCA, WV
Susan C|2024 Chevrolet Trax
Confirmed Service Customer
3/7/2025
Fast service and friendly employees
BARBOURSVILLE, WV
James M|2020 Chevrolet Traverse
Confirmed Service Customer
3/13/2025
Same as always ,the best.
CHARLESTON, WV
Mark P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/13/2025
I appreciate the help I got to resolve the problem.
POCA, WV
Donnie R|2024 Chevrolet Blazer
Confirmed Service Customer
3/16/2025
Everything is always up scale.
HURRICANE, WV
Terry C|2023 Chevrolet Silverado 3500 HD
Confirmed Service Customer
4/6/2025
Good service
CHARLESTON, WV
Beverly P|2024 Chevrolet Trax
Confirmed Service Customer
4/6/2025
I was very well pleased! I got there before my appointment time and they took me right in and covered my seat so it would stay clean, and got everything done in a timely manner! Everyone was very friendly and it was a great experience!
MILTON, WV
Judy S|2014 Chevrolet Impala
Confirmed Service Customer
4/10/2025
Checked out my car very well to take on a trip this weekend. Did oil change, tires rotated and balanced, new brake pads and rotors done. However, I was surprised that old sticker re the due date for oil change was not removed from upper left windshield. A new one was not placed there. Also, the oil wasn’t reset to 100%. And the tires were very different pressures even though tires were just balanced and rotated. They were 32 and 33 on driver’s side and 35 and 36 on the passenger’s side. Everything else was fine.
CHARLESTON, WV
Robert H|2024 Chevrolet Equinox
Confirmed Service Customer
5/19/2025
The alignment was done quickly and I was on my way. Totally satisfied!!
SAINT ALBANS, WV
John B|2021 Chevrolet Trailblazer
Confirmed Service Customer
6/17/2025
Quote for replacing a shifter on my car - Labor cost was $480. Other dealers in the area are $160 to $263. Lost all respect for the Walker Dealership. Especially when the shifter is an issue with many Chevy models and there have been many law suits with the issue. Thought they would try to help but to try to charge me 50-75% more is an insult.
WINFIELD, WV
Michael O|2025 Chevrolet Corvette
Confirmed Sales Customer
6/18/2025
Excellent buying experience
MORGANTOWN, WV
Francis L|2020 Chevrolet Camaro
Confirmed Service Customer
5/9/2025
I left a car for an oil change. They changed the old and gave it back. It was not a transcendental experience. I did not expect it to be.
HURRICANE, WV
Eric I|2016 Chevrolet Malibu Limited
Confirmed Service Customer
5/13/2025
The appointment was easy to set up. The work was done very well in a timely manner. The staff was very curteous. The waiting area was clean and made the wait relaxing.
CHARLESTON, WV
Frank H|2025 Chevrolet Trax
Confirmed Sales Customer
8/10/2025
Very nice clean and courteous
SMITHERS, WV
John C|2023 Chevrolet Tahoe
Confirmed Service Customer
8/13/2025
Excellant service!
HURRICANE, WV
Glen F|2016 Chevrolet 3500HD Silverado
Confirmed Service Customer
8/14/2025
Prompt, professional and courteous.
MILTON, WV
Austin M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/15/2025
Great staff. Friendly
SAINT ALBANS, WV
Roger D|2025 Chevrolet Trax
Confirmed Service Customer
8/19/2025
Salesman was very nice and explained everything. Financing took a while, but overall was satisified.
SAINT ALBANS, WV
Manford Q|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/19/2025
Fast and friendly service.
HURRICANE, WV
Larry Y|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
8/20/2025
Good service as usual
KENNA, WV
Justin H|2022 Chevrolet Blazer
Confirmed Service Customer
8/21/2025
Excellent service
SAINT ALBANS, WV
Charles B|2019 Buick Enclave
Confirmed Service Customer
8/25/2025
Service department is always quick, they are always there to answer any questions.
TORNADO, WV
Mandy H|2019 Chevrolet Spark
Confirmed Service Customer
9/7/2025
Everyone was kind and explained what was recommended before I was charged. Cozy waiting area. Pretty fast for all the things I needed done! Also, I like thats theres a break watch list. Truly felt like you all cared about my car
SCOTT DEPOT, WV
Joseph C|2024 Chevrolet Colorado
Confirmed Service Customer
9/10/2025
I purchased my truck early this year and have been able to smell antifreeze within the first week. I have had it serviced twice since and told them it needed repaired, the technician notes both times are there isn’t an antifreeze leak. I have seen antifreeze running down and dripping off the front differential. I have been a heavy equipment technician for 30 years I’m pretty sure I know what I am talking about.
HAMLIN, WV
Estelle W|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/27/2025
Everyone was very nice & helpful!
CLAY, WV
Patrick H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/22/2025
The repairs went very smooth and kept me informed.
HURRICANE, WV
John H|2024 Chevrolet Corvette
Confirmed Service Customer
8/13/2025
Arrived at scheduled time and service was completed promptly. Staff notified me of software updates that will have to be scheduled later. Simply put, this service was timely and staff was kind and professional.
SOUTH CHARLESTON, WV
Sherrie B|2019 Chevrolet Malibu
Confirmed Service Customer
8/14/2025
My car looks amazing. No dents and shines
NITRO, WV
Donald S|2024 Chevrolet Malibu
Confirmed Service Customer
8/15/2025
Everyone was friendly and professional
FOSTER, WV
Charles M|2026 Chevrolet Equinox
Confirmed Sales Customer
8/21/2025
Very easy experience. Dakota and TJ were very informative.
NITRO, WV
Cherylann M|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/7/2025
Salesman was Anthony Wells and he was top notch to deal with. Very professional and friendly. I would definitely recommend him to family and friends.
WINFIELD, WV
Terry B|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
9/9/2025
160 Dollars to troubleshoot rear door, window motor and $320 labor to install $149 whenever labor cost are totally ridiculous. Will not be back at your dealership.
CHARLESTON, WV
Keith F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/10/2025
Fast service
CULLODEN, WV
Jean C|2018 Chevrolet Equinox
Confirmed Service Customer
9/12/2025
Professional
NITRO, WV
Raymond S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/13/2025
My dealing with the body was very good. They, Eric, tried to keep me up to date as much as possible with my vehicle. I am very satisfied with the results.
CROSS LANES, WV
James B|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/15/2025
Oil change very pleasant and quick service no complaints thank you and God bless.
CHARLESTON, WV
Brian L|2026 Chevrolet Traverse
Confirmed Sales Customer
9/15/2025
Was treated well by everyone.
ELKVIEW, WV
Susan C|2024 Chevrolet Trax
Confirmed Service Customer
9/16/2025
Very fast and friendly
BARBOURSVILLE, WV
Glenn H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/19/2025
Sales staff knowable and easy to work with.
BARBOURSVILLE, WV
Gary M|2019 Chevrolet Colorado
Confirmed Service Customer
9/11/2025
Very friendly professional and helpful. Excellent service. Thank you to the entire Walker Team !!!
CHARLESTON, WV
William C|2026 Chevrolet Colorado
Confirmed Sales Customer
9/11/2025
Received the truck that I wanted from another dealer and everything went smooth afterwards
ELKVIEW, WV
Ed M|2023 Chevrolet Blazer
Confirmed Service Customer
9/11/2025
Excellent service department
SAINT ALBANS, WV
Lisa C|2025 Chevrolet Trailblazer
Confirmed Service Customer
9/12/2025
I was in and out very quickly, and everybody there was great.
POINT PLEASANT, WV
Dena B|2026 Chevrolet Equinox
Confirmed Sales Customer
9/15/2025
Staff very pleasant and helpful to work with will recommend this dealership ask for salesman Jackson.If they don't have what you are looking for on their lot they will find the vehicle you are looking for they did when my husband bought his truck. ( another dealership I found the Equinox that I was wanting a AWD the salesman told me no it's FWD and told me several times it's FWD. Before I left the lot I walked to that equinox looked at the MSRP sticker on the window it read AWD I knew it was I looked at it several times. I was told at another car dealership you can order what you want i said I don't want to order it takes to long the salesman said maybe you need to look some where else he should of said let's go look on the computer we can find what you are looking for I won't mention the dealerships names I am just voicing my experiences.) I will be back Walker I need to purchase a rubber mat for the back cargo area." You Go Walker chevrolet ! " Thanks again.
CHARLESTON, WV
Kevin S|2025 Chevrolet Trax
Confirmed Service Customer
9/19/2025
Went in for 2nd oil change on a car I bought in May. Service technician tried to tell me my wipers needed replaced my air filter and my cabin air filter needed change. I refused because of the $259 charge that went along with it. I check my wipers thee was no streaking I pulled my cabin air filter and it was clean as could be along with the air filter. We felt like we was being taken advantage of. Very sad because I have bought to car from Walker Chevy this year alone.
CHARLESTON, WV
David S|2019 GMC 1500 Sierra
Confirmed Service Customer
9/19/2025
Good people
BUFFALO, WV
Tessa G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/19/2025
Very professional in and out for oil change an tire rotation
HURRICANE, WV
F Scott W|2025 Chevrolet Colorado
Confirmed Service Customer
9/23/2025
Great first service
HURRICANE, WV
Terry R|2022 Chevrolet Blazer
Confirmed Service Customer
9/24/2025
First class experience did great job fixing my car and gave me a loaner
EVANS, WV
Robin P|2025 Chevrolet Trailblazer
Confirmed Service Customer
9/21/2025
Everyone was very cordial and took great care of me!!
MILTON, WV
Colleen C|2024 Chevrolet Blazer
Confirmed Service Customer
9/25/2025
Always professional and willing to help.
NITRO, WV
Angela C|2026 Chevrolet Tahoe
Confirmed Sales Customer
9/26/2025
Best car buying experience ever! I called to check on a vehicle and spoke with John Rogers. Within an hour we had worked out a deal and then John even volunteered to bring me the vehicle since I wouldn’t be able to come until Saturday. I have never dealt with a salesman as courteous and outgoing as John was! I will be recommending John to anyone I know looking for a vehicle.
BEVERLY, WV
Michael G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Very courteous and helpful
SOD, WV
Susan B|2020 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Always a quick, friendly experience at Walker.
HURRICANE, WV
Gwen S|2023 GMC Acadia
Confirmed Service Customer
10/9/2025
I pulled right in, I was even a few minutes late, and they took my car shortly after I checked in. In the meantime, there were desks available in the waiting room for me to work. I was able to plug in my computer and get things done while I waited for my car. The car was finished before I was. I was only there for 1 hour. Fantastic service and experience. 10/10 recommend!
ELEANOR, WV
Sharon M|2017 Chevrolet Equinox
Confirmed Service Customer
10/9/2025
I always get good service except I was not expecting all the replacement I had to do. It took a hit on my budget but everything thing you did was good
POCA, WV
Colin B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/9/2025
It was very fast, and the staff was very helpful, kept me in the loop and always nice
HAMLIN, WV
Carol G|2019 Chevrolet Spark
Confirmed Service Customer
10/10/2025
I am an elderly widow , need you to take good care of my car needs, so far you always have . Thank you so much
POCA, WV
Patrick H|2016 Chevrolet Tahoe
Confirmed Service Customer
10/13/2025
fast
TORNADO, WV
Tony P|2022 GMC Terrain
Confirmed Service Customer
10/14/2025
I scheduled new tire installation online after choosing the tires i wanted. The next day, I was contacted by the Service Dept to verify whether or not i had already spoke to someone about getting them in. I told them that I hadn't and they said no problem, they would make sure they had the tires for my appointment. Apparently they did because all went smoothly and timely.
NITRO, WV
Tara R|2022 Chevrolet Spark
Confirmed Service Customer
10/16/2025
No problems
TORNADO, WV
Michael M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/26/2025
Very responsive, great communication and service.
HUNTINGTON, WV
Lisa W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/29/2025
Always good
WEST HAMLIN, WV
Kathy M|2025 Chevrolet Trax
Confirmed Service Customer
10/8/2025
Oil change and tire rotation were completed in about an hour. Coffee was delicious while I waited in a comfortable waiting area, and the employees were friendly.
EAST BANK, WV
Jackie F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/14/2025
Great service treated you like family. Service writer McKenzie was on top of things went over RO explained everything they done and answered all questions. Took me out to my vehicle when finished.
RIPLEY, WV
Ruth T|2024 Chevrolet Equinox
Confirmed Service Customer
10/14/2025
Very helpful explained all service being provided
ELKVIEW, WV
Ted K|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
10/15/2025
Workmanship was excellent but took 2weeks longer than quoted
HURRICANE, WV
Richard P|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/15/2025
Every one is always professional, courteous and knowledgeable
CROSS LANES, WV
Roger C|2024 Chevrolet Equinox
Confirmed Service Customer
10/15/2025
Very friendly and polite. Fantastic Group
ELKVIEW, WV
Mark C|2025 Chevrolet Trax
Confirmed Sales Customer
10/16/2025
Not pushy... answered all my questions. Let me drive two models ro decide. Im impressed. Thanks for great service!
CROSS LANES, WV
Takota L|2020 Chevrolet Colorado
Confirmed Service Customer
10/17/2025
It was a long day, but at least it’s fixed!
SOUTH CHARLESTON, WV
Rebecca B|2026 Chevrolet Colorado
Confirmed Sales Customer
10/18/2025
Walker and the whole team never disappoint, I cannot praise Frank McClung and Chris enough for how well they took care of me.
MILTON, WV
Barbara D|2021 Chevrolet Trailblazer
Confirmed Service Customer
10/21/2025
They were very attentive . I like the fact that they didn't have the part they need and went after the part while I waited. Ty
POCA, WV
Delbert R|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/21/2025
Fast and friendly service
SOUTH CHARLESTON, WV
Robert W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/22/2025
WAIT TIME SHOULD BE BETTER
CHARLESTON, WV
Dana T|2019 Chevrolet Tahoe
Confirmed Service Customer
10/23/2025
Service writer was very good! She communicated each step of the way with me, discussed proposed resolutions and pricing at each step of the process and followed my case from start to finish. She did excellent! Technicians were quick and efficient and I was in and out in less than two hours. Very happy with service and price of project. You have a good system. Don't change a thing.
LESAGE, WV
Kevin H|2019 GMC 1500 Sierra
Confirmed Service Customer
10/24/2025
It’s was excellent
CLENDENIN, WV
Maranda V|2013 GMC 1500 Sierra
Confirmed Service Customer
11/2/2025
Curtious and helpful. Great service.
SUTTON, WV
Kathy M|2025 Chevrolet Equinox
Confirmed Service Customer
11/3/2025
Friendly, speedy service!!
NITRO, WV
William C|2026 Chevrolet Colorado
Confirmed Service Customer
11/7/2025
They did exactly what was needed in a timely manner
ELKVIEW, WV
Perry B|2023 Chevrolet Equinox
Confirmed Service Customer
11/7/2025
Great service department and sales
HAMLIN, WV
Timothy S|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
11/7/2025
They did what I needed do
HURRICANE, WV
Brandi B|2024 Chevrolet Blazer
Confirmed Service Customer
11/10/2025
My service advisor Brittany always takes good care of me.
RED HOUSE, WV
Colleen C|2020 Chevrolet Blazer
Confirmed Service Customer
11/10/2025
Always great service with friendly staff
NITRO, WV
Jeffrey W|2022 Chevrolet Colorado
Confirmed Service Customer
11/12/2025
The found the problem called and confirmed with me and fixed it.
BUFFALO, WV
Dan S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/12/2025
Great service!
FRAZIERS BOTTOM, WV
Tusha L|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/12/2025
When I bought my car the guy in the fiance department selling gap and the others. Said if I hit a curb get a flat hit a pole hole my tire would be covered regardless. Welp that was a lie. I have a nail in the side wall and couldn't get fixed. But you all gladly put 899.00 on the total of my car. You should be ashamed. But will look else where on any maintenance or up keeping or anything
MILTON, WV
Kristie S|2023 Chevrolet Tahoe
Confirmed Service Customer
11/17/2025
The service was great. However, my car is squeaking and my husband asked if the technician could listen to it to see if he could determine what it was. They said it would cost $150 just to listen to the car...not to even do anything to it. I think that is ridiculous and price gouging.
CHARLESTON, WV
Jeffrey W|2022 Chevrolet Colorado
Confirmed Service Customer
10/19/2025
Drop truck off for oil change and tire rotation. They did it quickly. The called to change air filter. The checked all levels of fluids did a great job. Thanks we appreciate yal.
BUFFALO, WV
Wendell A|2023 Chevrolet Tahoe
Confirmed Service Customer
10/28/2025
10 o’clock appointment.. oil change and tire rotation.. and I was out in an hour
ELKVIEW, WV
Jason D|2026 Chevrolet Silverado 1500
Confirmed Service Customer
11/3/2025
Chris Arthur was great and had everything ready when I arrived to shorten the length of time I had to spend at the dealership. The finance young man was excellent also.
ASHLAND, KY
Anthony D|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/3/2025
fast service
CULLODEN, WV
Danny D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/8/2025
Got me in quick and back out quick good job
WINFIELD, WV
James T|2025 Chevrolet Equinox
Confirmed Service Customer
11/9/2025
had a coupon that gave us a great price
NITRO, WV
Shannon W|2023 Chevrolet Equinox
Confirmed Service Customer
11/14/2025
Very difficult in getting some one to answer the phone. Was told several times that my car would be done & always had an excuse that as example the turn signal would not work or needed another part. Was not a good experience
CHARLESTON, WV
William C|2023 Chevrolet Traverse
Confirmed Service Customer
11/14/2025
Very satisfied.
CHAPMANVILLE, WV
Judith S|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/15/2025
As always 1st rate work and service.
SCOTT DEPOT, WV
Timothy H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/15/2025
Brittany was great.... had an oil change, tire rotation, new wiper blades and cabin air filter replacement
SAINT ALBANS, WV
Cedric A|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/18/2025
Good
NITRO, WV
Kimberly T|2024 Chevrolet Equinox
Confirmed Service Customer
11/24/2025
It was good.
RIPLEY, WV
Carroll D|2026 Chevrolet Trax
Confirmed Sales Customer
11/25/2025
I definitely got top notch service. Everyone was so friendly & made me feel right at home
EVANS, WV
Carl D|2026 Chevrolet Traverse
Confirmed Sales Customer
12/10/2025
Kevin and Seth and sales department is great. Service department needs work. Poor communication.
SAINT ALBANS, WV
Roger H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/20/2025
I called for an appointment that morning and they got me in that afternoon. I got stuck in traffic and called to let them know I was going to be late. They made the appointment 30 minutes later so I could make it. They are always good to help you when they can. Then the service was good and correct.
CHARLESTON, WV
Robine R|2025 Chevrolet Tahoe
Confirmed Service Customer
11/22/2025
I was expecting my bill to be it higher for an oil change and tire rotation. This is my 2nd change since purchasing from Walker. Very pleased. Tu
CULLODEN, WV
Mark S|2024 Chevrolet Trax
Confirmed Service Customer
11/24/2025
It was very enjoyable and very pleasant.. the atmosphere was very professional
CHARLESTON, WV
Lana A|2025 Chevrolet Trax
Confirmed Service Customer
11/25/2025
Appointment right on time. Everyone was very nice. I appreciate dealing with nice people.
REDHOUSE, WV
Clark B|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/25/2025
Unfriendly and shop manager has no concerns for the customer needs. If I would had meet the mechanic shop and shop manager. I would have bought my truck somewhere else
SAINT ALBANS, WV
Kelly N|2025 Chevrolet Trailblazer
Confirmed Service Customer
12/4/2025
Fast. Reliable
SAINT ALBANS, WV
Chad W|2024 Chevrolet Tahoe
Confirmed Service Customer
12/4/2025
My overall experience was very professional. The staff was great to deal with, and the work performed was perfect.
CHARLESTON, WV
Donnie R|2026 Chevrolet Trax
Confirmed Sales Customer
12/6/2025
wonderful no complaints at all.
HURRICANE, WV
Eric I|2016 Chevrolet Malibu Limited
Confirmed Service Customer
12/8/2025
Everything was great. Mackenzie explained everything to me in detail so I could make an educated decision about my service. Mark drove me to work so I could leave my car to get it repaired and the repairs went well.
CHARLESTON, WV
Ronnie W|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/9/2025
The text option for communication is great.
ELEANOR, WV
Ramona F|2023 Chevrolet Malibu
Confirmed Service Customer
12/10/2025
they were prompt. Gave me updates throughout my visit on any additional maintenance that I needed and gave me the option of having it done then or at another date. Very polite.
CHARLESTON, WV
Britany R|2012 Chevrolet Traverse
Confirmed Service Customer
12/18/2025
Friendly staff and always very helpful
WINFIELD, WV
Kristina W|2026 Chevrolet Traverse
Confirmed Sales Customer
12/20/2025
Top notch sales & finance staff really made the process easy.
SCOTT DEPOT, WV
Tommy D|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
12/17/2025
Very friendly and kept me informed about my vehicle
HOMETOWN, WV
Edwin T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/18/2025
They all were very friendly and helpful. I also love my new truck!
HURRICANE, WV
Ralph W|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/22/2025
Experience was good, just didn’t like the newly added additional $80 labor fee to change fuel filter.
POCA, WV
Jorge A|2018 Chevrolet Impala
Confirmed Service Customer
12/23/2025
Very good service, excellent treatment, and great communication with the customer!! Very satisfied with the service.
CROSS LANES, WV
Joseph G|2026 Chevrolet Traverse
Confirmed Sales Customer
1/6/2026
The guys were amazing and they always are so helpful! They found me exactly what I wanted and went out of their way to get it for me! TJ and Anthony were amazing!!!!
SAINT ALBANS, WV
Mallory D|2026 Chevrolet Traverse
Confirmed Service Customer
1/8/2026
Waited 2 and half hours for an oil change. I had an appointment scheduled for 9 am and left at 11:30.
MILTON, WV
Debroah B|2009 Chevrolet Silverado
Confirmed Service Customer
1/8/2026
Friendly Knowledgeable staff. Work was done in a timely fashion. Price Price was higher than I expected.
CHARLESTON, WV
Robert H|2025 Chevrolet Trax
Confirmed Service Customer
1/9/2026
Always spot on and service technicians are very thorough and knowledgeable-front desk personnel are always helpful and informative-plus you can remain in touch through text while you wait -100%satisfied
SAINT ALBANS, WV
Robin P|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/12/2026
I was taken very well care of.
MILTON, WV
Glenn B|2023 Chevrolet Traverse
Confirmed Service Customer
1/5/2026
Everyone was very nice and helpful
DUNBAR, WV
Noah H|2026 Chevrolet Traverse
Confirmed Sales Customer
1/6/2026
Nice people
PROCTORVILLE, OH
Perry B|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/7/2026
Good
HAMLIN, WV
Bradley Q|2024 Chevrolet Traverse
Confirmed Service Customer
1/7/2026
Great as always
CHARLESTON, WV
Jerry M|2017 GMC 1500 Sierra
Confirmed Service Customer
1/7/2026
I use Walker Chevy for service on my GMC. They have always been spot on any estimates and repairs. I like the text communication for updates and the link they send with estimates. I will definitely look at them on my next vehicle purchase.
ELKVIEW, WV
Lawrence S|2023 GMC Sierra 2500 HD
Confirmed Service Customer
1/8/2026
Staff was very informative and helpful.
RED HOUSE, WV
Stacy H|2026 Chevrolet Trax
Confirmed Sales Customer
1/10/2026
I came in because I had trouble out of the first car that I bought new and have had issues with from day 1 … went to trade it in look a few cars once I pick one they told me I could not have that one well if I can’t have it don’t show me that car so I left with another car I didn’t want
DUNBAR, WV
Brian B|2026 Chevrolet Silverado 1500
Confirmed Service Customer
1/10/2026
Friendly staff, Prompt service, and a courtesy car for my convenience. These people definitely put the customer first! Highly recommend.
WINFIELD, WV
April M|2019 Chevrolet Traverse
Confirmed Service Customer
1/12/2026
Took vehicle in a stated that it had a miss/hesitation when accelerating on an uphill grade. Was scheduled to be diagnosed at 10 am. Called at 3 pm and service adviser said that technician was getting ready to take vehicle on a test drive. Received a text at 3:45 saying vehicle was completed. Called and they said they couldn’t find/feel a miss. I feel that vehicle was not properly tested and diagnosed properly and hesitation is still there.
SPENCER, WV
Mark P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/13/2026
I appreciate the excellent customer service
POCA, WV
Jill B|2024 Chevrolet Trax
Confirmed Service Customer
1/13/2026
I was greeted quickly upon arriving for service on my 2024 Chevrolet Trax. The staff was very polite and efficient. I chose to wait while my vehicle was serviced.
CROSS LANES, WV