Our Reviews

Tommy D|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

1/24/2025

my service rep did a great job, keeping me informed

HOMETOWN, WV

John B|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/24/2025

Good experience as always. Professional work

CHARLESTON, WV

Amiee F|2023 Chevrolet Traverse

Confirmed Service Customer

1/24/2025

Very professional and explained everything clearly

SCOTT DEPOT, WV

Donald H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

2/12/2025

Perfect

NITRO, WV

Matthew H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/12/2025

Top notch service and sales. Best people around. Wouldn’t buy from ANY other dealer

KENNA, WV

James B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/12/2025

Fast service short wait

CHARLESTON, WV

Tessa G|2024 Chevrolet Silverado 1500

Confirmed Sales Customer

2/13/2025

Very professional as well as helpful and resourceful from start to finish with my purchase highly recommend this great group of people to anyone looking to make a purchase new or used Walker Chevrolet is Awesome

HURRICANE, WV

William B|2022 Chevrolet Colorado

Confirmed Service Customer

2/17/2025

Scheduled oil change/tire rotation. I was in and out within 30 minutes. Outstanding.

HURRICANE, WV

Sheila A|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

2/19/2025

Got everything done that I went for. Friendly staff

SCOTT DEPOT, WV

Louanna H|2022 Chevrolet Blazer

Confirmed Service Customer

2/20/2025

I On time and not a long wait.

SCOTT DEPOT, WV

Austin N|2024 Chevrolet Trailblazer

Confirmed Service Customer

2/20/2025

It was good

NITRO, WV

Susan B|2020 Chevrolet Equinox

Confirmed Service Customer

2/24/2025

Great Service

HURRICANE, WV

Ronald N|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

2/25/2025

It was a very comfortable,quick and no pressure process of picking out and buying a vehicle. Salesman Anthony and all other members completely answered all our questions and actually listened to what we were wanting. They were very open and fair with the sale and with our trade-in. Financing listened to us and provided fair deal and was very quick with the closure. Walker Chevy provided a very relaxed and stress free experience.

RAVENSWOOD, WV

Seth S|2014 GMC 1500 Sierra

Confirmed Service Customer

2/25/2025

Service was quick and easy

SCOTT DEPOT, WV

Ruth T|2024 Chevrolet Equinox

Confirmed Service Customer

1/26/2025

Always very nice and friendly while having car serviced

ELKVIEW, WV

Donald B|2025 Chevrolet Equinox

Confirmed Sales Customer

2/12/2025

We had a great experience. Everyone was so nice and helpful . I have to say we have never enjoyed buying a vehicle like we did here . I will for sure recommend friends and family to come to walkers to buy their vehicle . Great people and Great service

CULLODEN, WV

Andy C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/21/2025

The staff was honest fair and very knowledgeable and great to work with it was a no hassle deal less that ten minutes they got me what I wanted and at the price

MILTON, WV

Larry Y|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

2/26/2025

Always does great service appreciate service team

KENNA, WV

Jeffrey C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/27/2025

Seemed to be quick service for a somewhat complicated fix

CHARLESTON, WV

Susan C|2024 Chevrolet Trax

Confirmed Service Customer

2/27/2025

The service Dept was very fast at getting my oil change done. Very friendly. I talked to Chris about a cargo mat and luckily you had one in stock and him and Hank even installed it for me. Will be bringing my car there for anything I need in the future.

BARBOURSVILLE, WV

Bob B|2017 GMC Acadia

Confirmed Service Customer

3/4/2025

Great service! Great communication! Done when promised!

CHARLESTON, WV

Angela R|2025 Chevrolet Trailblazer

Confirmed Sales Customer

3/5/2025

John Roger’s was great everyone was very friendly and helpful.

CHARLESTON, WV

Michael R|2025 Chevrolet Traverse

Confirmed Sales Customer

3/5/2025

Mike was my contact for nitro done a great job putting my family in a safe vehicle and done everything in his power to make sure it was a great deal and made sure my kids had smiles while we was doing the sale. Great place to buy a vehicle and Greta people to deal with.

FORT GAY, WV

Makenzie C|2023 Chevrolet Trailblazer

Confirmed Service Customer

3/5/2025

Very fast and easy service, service staff was amazing! 10/10 would recommend!

ELKVIEW, WV

John B|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/5/2025

Everyone friendly and professional Got to speak to the service tech that serviced my vechicle🤓

CHARLESTON, WV

Robin W|2022 Chevrolet Blazer

Confirmed Service Customer

3/5/2025

They need to make sure everything is approved before preforming the task and not wait till it is completed then say there holding the vehicle until approval from insurance the day it’s done NOT A GOOD SERVICE!!

MILTON, WV

Jackie D|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

2/25/2025

TJ was very helpful and explained everything well.

BUFFALO, WV

Charles P|2025 Chevrolet Tahoe

Confirmed Sales Customer

2/25/2025

Fast and friendly

CHARLESTON, WV

Jeffrey S|2025 Chevrolet 2500HD Silverado

Confirmed Service Customer

2/27/2025

Was very pleased with the dealership

CHARLESTON, WV

Jonathan E|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/28/2025

Great. Staff was awesome

HURRICANE, WV

Donnie R|2024 Chevrolet Blazer

Confirmed Service Customer

2/28/2025

In the front sales room, there is happy people willing to help and this goes all the way back to the service department.

HURRICANE, WV

Robert S|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

3/15/2025

Great customer service and a fair deal on trade

SURVEYOR, WV

Frank H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/5/2025

Timely manner

CEDAR GROVE, WV

Bradley Q|2024 Chevrolet Traverse

Confirmed Service Customer

4/8/2025

Everything completely to satisfaction

CHARLESTON, WV

Shannon W|2025 Chevrolet Trax

Confirmed Service Customer

4/8/2025

very efficient

CHARLESTON, WV

Randal S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/8/2025

Was treated so well

ALLOY, WV

James B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/11/2025

Great service

CHARLESTON, WV

Jay T|2024 Chevrolet Corvette

Confirmed Service Customer

4/11/2025

Excellent service and quick!

SCOTT DEPOT, WV

Sherrie B|2019 Chevrolet Malibu

Confirmed Service Customer

4/12/2025

Great service but I did not like seeing greasy finger prints on my hood. My car is white so ur was very noticeable.

NITRO, WV

Jay T|2024 Chevrolet Corvette

Confirmed Service Customer

4/16/2025

I needed an oil change on 2024 Corvette and State Inspection sticker was due. All was performed in a timely manner and staff was very courteous even Mr. Walker spent some time with me. Very friendly bunch of folks that are employed there.

SCOTT DEPOT, WV

Michael S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/21/2025

I had a good experience

SCOTT DEPOT, WV

Billy W|2024 Chevrolet Equinox

Confirmed Service Customer

4/26/2025

I was frustrated because I had to go back in & ask why the psi on my tires weren’t the same after they rotated them. She ask me what I wanted them to be & I said whatever they should be. She was rude about it like i didn’t know what I was talking about

WINFIELD, WV

Arlene Y|2018 Chevrolet Impala

Confirmed Service Customer

3/6/2025

Exceptional care as always.

CHARLESTON, WV

Tommy H|2016 Chevrolet Corvette

Confirmed Service Customer

3/6/2025

I like the updates I get via text

WINFIELD, WV

Debra C|2025 Chevrolet Trailblazer

Confirmed Sales Customer

3/7/2025

Staff was very helpfull,l courteous, and helpful highly recommend

POCA, WV

Susan C|2024 Chevrolet Trax

Confirmed Service Customer

3/7/2025

Fast service and friendly employees

BARBOURSVILLE, WV

James M|2020 Chevrolet Traverse

Confirmed Service Customer

3/13/2025

Same as always ,the best.

CHARLESTON, WV

Mark P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/13/2025

I appreciate the help I got to resolve the problem.

POCA, WV

Donnie R|2024 Chevrolet Blazer

Confirmed Service Customer

3/16/2025

Everything is always up scale.

HURRICANE, WV

Terry C|2023 Chevrolet Silverado 3500 HD

Confirmed Service Customer

4/6/2025

Good service

CHARLESTON, WV

Beverly P|2024 Chevrolet Trax

Confirmed Service Customer

4/6/2025

I was very well pleased! I got there before my appointment time and they took me right in and covered my seat so it would stay clean, and got everything done in a timely manner! Everyone was very friendly and it was a great experience!

MILTON, WV

Judy S|2014 Chevrolet Impala

Confirmed Service Customer

4/10/2025

Checked out my car very well to take on a trip this weekend. Did oil change, tires rotated and balanced, new brake pads and rotors done. However, I was surprised that old sticker re the due date for oil change was not removed from upper left windshield. A new one was not placed there. Also, the oil wasn’t reset to 100%. And the tires were very different pressures even though tires were just balanced and rotated. They were 32 and 33 on driver’s side and 35 and 36 on the passenger’s side. Everything else was fine.

CHARLESTON, WV

Robert H|2024 Chevrolet Equinox

Confirmed Service Customer

5/19/2025

The alignment was done quickly and I was on my way. Totally satisfied!!

SAINT ALBANS, WV

John B|2021 Chevrolet Trailblazer

Confirmed Service Customer

6/17/2025

Quote for replacing a shifter on my car - Labor cost was $480. Other dealers in the area are $160 to $263. Lost all respect for the Walker Dealership. Especially when the shifter is an issue with many Chevy models and there have been many law suits with the issue. Thought they would try to help but to try to charge me 50-75% more is an insult.

WINFIELD, WV

Michael O|2025 Chevrolet Corvette

Confirmed Sales Customer

6/18/2025

Excellent buying experience

MORGANTOWN, WV

Francis L|2020 Chevrolet Camaro

Confirmed Service Customer

5/9/2025

I left a car for an oil change. They changed the old and gave it back. It was not a transcendental experience. I did not expect it to be.

HURRICANE, WV

Eric I|2016 Chevrolet Malibu Limited

Confirmed Service Customer

5/13/2025

The appointment was easy to set up. The work was done very well in a timely manner. The staff was very curteous. The waiting area was clean and made the wait relaxing.

CHARLESTON, WV

Frank H|2025 Chevrolet Trax

Confirmed Sales Customer

8/10/2025

Very nice clean and courteous

SMITHERS, WV

John C|2023 Chevrolet Tahoe

Confirmed Service Customer

8/13/2025

Excellant service!

HURRICANE, WV

Glen F|2016 Chevrolet 3500HD Silverado

Confirmed Service Customer

8/14/2025

Prompt, professional and courteous.

MILTON, WV

Austin M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/15/2025

Great staff. Friendly

SAINT ALBANS, WV

Roger D|2025 Chevrolet Trax

Confirmed Service Customer

8/19/2025

Salesman was very nice and explained everything. Financing took a while, but overall was satisified.

SAINT ALBANS, WV

Manford Q|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/19/2025

Fast and friendly service.

HURRICANE, WV

Larry Y|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

8/20/2025

Good service as usual

KENNA, WV

Justin H|2022 Chevrolet Blazer

Confirmed Service Customer

8/21/2025

Excellent service

SAINT ALBANS, WV

Charles B|2019 Buick Enclave

Confirmed Service Customer

8/25/2025

Service department is always quick, they are always there to answer any questions.

TORNADO, WV

Mandy H|2019 Chevrolet Spark

Confirmed Service Customer

9/7/2025

Everyone was kind and explained what was recommended before I was charged. Cozy waiting area. Pretty fast for all the things I needed done! Also, I like thats theres a break watch list. Truly felt like you all cared about my car

SCOTT DEPOT, WV

Joseph C|2024 Chevrolet Colorado

Confirmed Service Customer

9/10/2025

I purchased my truck early this year and have been able to smell antifreeze within the first week. I have had it serviced twice since and told them it needed repaired, the technician notes both times are there isn’t an antifreeze leak. I have seen antifreeze running down and dripping off the front differential. I have been a heavy equipment technician for 30 years I’m pretty sure I know what I am talking about.

HAMLIN, WV

Estelle W|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/27/2025

Everyone was very nice & helpful!

CLAY, WV

Patrick H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/22/2025

The repairs went very smooth and kept me informed.

HURRICANE, WV

John H|2024 Chevrolet Corvette

Confirmed Service Customer

8/13/2025

Arrived at scheduled time and service was completed promptly. Staff notified me of software updates that will have to be scheduled later. Simply put, this service was timely and staff was kind and professional.

SOUTH CHARLESTON, WV

Sherrie B|2019 Chevrolet Malibu

Confirmed Service Customer

8/14/2025

My car looks amazing. No dents and shines

NITRO, WV

Donald S|2024 Chevrolet Malibu

Confirmed Service Customer

8/15/2025

Everyone was friendly and professional

FOSTER, WV

Charles M|2026 Chevrolet Equinox

Confirmed Sales Customer

8/21/2025

Very easy experience. Dakota and TJ were very informative.

NITRO, WV

Cherylann M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/7/2025

Salesman was Anthony Wells and he was top notch to deal with. Very professional and friendly. I would definitely recommend him to family and friends.

WINFIELD, WV

Terry B|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

9/9/2025

160 Dollars to troubleshoot rear door, window motor and $320 labor to install $149 whenever labor cost are totally ridiculous. Will not be back at your dealership.

CHARLESTON, WV

Keith F|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

9/10/2025

Fast service

CULLODEN, WV

Jean C|2018 Chevrolet Equinox

Confirmed Service Customer

9/12/2025

Professional

NITRO, WV

Raymond S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

9/13/2025

My dealing with the body was very good. They, Eric, tried to keep me up to date as much as possible with my vehicle. I am very satisfied with the results.

CROSS LANES, WV

James B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/15/2025

Oil change very pleasant and quick service no complaints thank you and God bless.

CHARLESTON, WV

Brian L|2026 Chevrolet Traverse

Confirmed Sales Customer

9/15/2025

Was treated well by everyone.

ELKVIEW, WV

Susan C|2024 Chevrolet Trax

Confirmed Service Customer

9/16/2025

Very fast and friendly

BARBOURSVILLE, WV

Glenn H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/19/2025

Sales staff knowable and easy to work with.

BARBOURSVILLE, WV

Gary M|2019 Chevrolet Colorado

Confirmed Service Customer

9/11/2025

Very friendly professional and helpful. Excellent service. Thank you to the entire Walker Team !!!

CHARLESTON, WV

William C|2026 Chevrolet Colorado

Confirmed Sales Customer

9/11/2025

Received the truck that I wanted from another dealer and everything went smooth afterwards

ELKVIEW, WV

Ed M|2023 Chevrolet Blazer

Confirmed Service Customer

9/11/2025

Excellent service department

SAINT ALBANS, WV

Lisa C|2025 Chevrolet Trailblazer

Confirmed Service Customer

9/12/2025

I was in and out very quickly, and everybody there was great.

POINT PLEASANT, WV

Dena B|2026 Chevrolet Equinox

Confirmed Sales Customer

9/15/2025

Staff very pleasant and helpful to work with will recommend this dealership ask for salesman Jackson.If they don't have what you are looking for on their lot they will find the vehicle you are looking for they did when my husband bought his truck. ( another dealership I found the Equinox that I was wanting a AWD the salesman told me no it's FWD and told me several times it's FWD. Before I left the lot I walked to that equinox looked at the MSRP sticker on the window it read AWD I knew it was I looked at it several times. I was told at another car dealership you can order what you want i said I don't want to order it takes to long the salesman said maybe you need to look some where else he should of said let's go look on the computer we can find what you are looking for I won't mention the dealerships names I am just voicing my experiences.) I will be back Walker I need to purchase a rubber mat for the back cargo area." You Go Walker chevrolet ! " Thanks again.

CHARLESTON, WV

Kevin S|2025 Chevrolet Trax

Confirmed Service Customer

9/19/2025

Went in for 2nd oil change on a car I bought in May. Service technician tried to tell me my wipers needed replaced my air filter and my cabin air filter needed change. I refused because of the $259 charge that went along with it. I check my wipers thee was no streaking I pulled my cabin air filter and it was clean as could be along with the air filter. We felt like we was being taken advantage of. Very sad because I have bought to car from Walker Chevy this year alone.

CHARLESTON, WV

David S|2019 GMC 1500 Sierra

Confirmed Service Customer

9/19/2025

Good people

BUFFALO, WV

Tessa G|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/19/2025

Very professional in and out for oil change an tire rotation

HURRICANE, WV

F Scott W|2025 Chevrolet Colorado

Confirmed Service Customer

9/23/2025

Great first service

HURRICANE, WV

Terry R|2022 Chevrolet Blazer

Confirmed Service Customer

9/24/2025

First class experience did great job fixing my car and gave me a loaner

EVANS, WV

Robin P|2025 Chevrolet Trailblazer

Confirmed Service Customer

9/21/2025

Everyone was very cordial and took great care of me!!

MILTON, WV

Colleen C|2024 Chevrolet Blazer

Confirmed Service Customer

9/25/2025

Always professional and willing to help.

NITRO, WV

Angela C|2026 Chevrolet Tahoe

Confirmed Sales Customer

9/26/2025

Best car buying experience ever! I called to check on a vehicle and spoke with John Rogers. Within an hour we had worked out a deal and then John even volunteered to bring me the vehicle since I wouldn’t be able to come until Saturday. I have never dealt with a salesman as courteous and outgoing as John was! I will be recommending John to anyone I know looking for a vehicle.

BEVERLY, WV

Michael G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

Very courteous and helpful

SOD, WV

Susan B|2020 Chevrolet Equinox

Confirmed Service Customer

10/8/2025

Always a quick, friendly experience at Walker.

HURRICANE, WV

Gwen S|2023 GMC Acadia

Confirmed Service Customer

10/9/2025

I pulled right in, I was even a few minutes late, and they took my car shortly after I checked in. In the meantime, there were desks available in the waiting room for me to work. I was able to plug in my computer and get things done while I waited for my car. The car was finished before I was. I was only there for 1 hour. Fantastic service and experience. 10/10 recommend!

ELEANOR, WV

Sharon M|2017 Chevrolet Equinox

Confirmed Service Customer

10/9/2025

I always get good service except I was not expecting all the replacement I had to do. It took a hit on my budget but everything thing you did was good

POCA, WV

Colin B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/9/2025

It was very fast, and the staff was very helpful, kept me in the loop and always nice

HAMLIN, WV

Carol G|2019 Chevrolet Spark

Confirmed Service Customer

10/10/2025

I am an elderly widow , need you to take good care of my car needs, so far you always have . Thank you so much

POCA, WV

Patrick H|2016 Chevrolet Tahoe

Confirmed Service Customer

10/13/2025

fast

TORNADO, WV

Tony P|2022 GMC Terrain

Confirmed Service Customer

10/14/2025

I scheduled new tire installation online after choosing the tires i wanted. The next day, I was contacted by the Service Dept to verify whether or not i had already spoke to someone about getting them in. I told them that I hadn't and they said no problem, they would make sure they had the tires for my appointment. Apparently they did because all went smoothly and timely.

NITRO, WV

Tara R|2022 Chevrolet Spark

Confirmed Service Customer

10/16/2025

No problems

TORNADO, WV

Michael M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/26/2025

Very responsive, great communication and service.

HUNTINGTON, WV

Lisa W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/29/2025

Always good

WEST HAMLIN, WV

Kathy M|2025 Chevrolet Trax

Confirmed Service Customer

10/8/2025

Oil change and tire rotation were completed in about an hour. Coffee was delicious while I waited in a comfortable waiting area, and the employees were friendly.

EAST BANK, WV

Jackie F|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/14/2025

Great service treated you like family. Service writer McKenzie was on top of things went over RO explained everything they done and answered all questions. Took me out to my vehicle when finished.

RIPLEY, WV

Ruth T|2024 Chevrolet Equinox

Confirmed Service Customer

10/14/2025

Very helpful explained all service being provided

ELKVIEW, WV

Ted K|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

10/15/2025

Workmanship was excellent but took 2weeks longer than quoted

HURRICANE, WV

Richard P|2024 Chevrolet Trailblazer

Confirmed Service Customer

10/15/2025

Every one is always professional, courteous and knowledgeable

CROSS LANES, WV

Roger C|2024 Chevrolet Equinox

Confirmed Service Customer

10/15/2025

Very friendly and polite. Fantastic Group

ELKVIEW, WV

Mark C|2025 Chevrolet Trax

Confirmed Sales Customer

10/16/2025

Not pushy... answered all my questions. Let me drive two models ro decide. Im impressed. Thanks for great service!

CROSS LANES, WV

Takota L|2020 Chevrolet Colorado

Confirmed Service Customer

10/17/2025

It was a long day, but at least it’s fixed!

SOUTH CHARLESTON, WV

Rebecca B|2026 Chevrolet Colorado

Confirmed Sales Customer

10/18/2025

Walker and the whole team never disappoint, I cannot praise Frank McClung and Chris enough for how well they took care of me.

MILTON, WV

Barbara D|2021 Chevrolet Trailblazer

Confirmed Service Customer

10/21/2025

They were very attentive . I like the fact that they didn't have the part they need and went after the part while I waited. Ty

POCA, WV

Delbert R|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

10/21/2025

Fast and friendly service

SOUTH CHARLESTON, WV

Robert W|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/22/2025

WAIT TIME SHOULD BE BETTER

CHARLESTON, WV

Dana T|2019 Chevrolet Tahoe

Confirmed Service Customer

10/23/2025

Service writer was very good! She communicated each step of the way with me, discussed proposed resolutions and pricing at each step of the process and followed my case from start to finish. She did excellent! Technicians were quick and efficient and I was in and out in less than two hours. Very happy with service and price of project. You have a good system. Don't change a thing.

LESAGE, WV

Kevin H|2019 GMC 1500 Sierra

Confirmed Service Customer

10/24/2025

It’s was excellent

CLENDENIN, WV

Maranda V|2013 GMC 1500 Sierra

Confirmed Service Customer

11/2/2025

Curtious and helpful. Great service.

SUTTON, WV

Kathy M|2025 Chevrolet Equinox

Confirmed Service Customer

11/3/2025

Friendly, speedy service!!

NITRO, WV

William C|2026 Chevrolet Colorado

Confirmed Service Customer

11/7/2025

They did exactly what was needed in a timely manner

ELKVIEW, WV

Perry B|2023 Chevrolet Equinox

Confirmed Service Customer

11/7/2025

Great service department and sales

HAMLIN, WV

Timothy S|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

11/7/2025

They did what I needed do

HURRICANE, WV

Brandi B|2024 Chevrolet Blazer

Confirmed Service Customer

11/10/2025

My service advisor Brittany always takes good care of me.

RED HOUSE, WV

Colleen C|2020 Chevrolet Blazer

Confirmed Service Customer

11/10/2025

Always great service with friendly staff

NITRO, WV

Jeffrey W|2022 Chevrolet Colorado

Confirmed Service Customer

11/12/2025

The found the problem called and confirmed with me and fixed it.

BUFFALO, WV

Dan S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/12/2025

Great service!

FRAZIERS BOTTOM, WV

Tusha L|2025 Chevrolet Trailblazer

Confirmed Service Customer

11/12/2025

When I bought my car the guy in the fiance department selling gap and the others. Said if I hit a curb get a flat hit a pole hole my tire would be covered regardless. Welp that was a lie. I have a nail in the side wall and couldn't get fixed. But you all gladly put 899.00 on the total of my car. You should be ashamed. But will look else where on any maintenance or up keeping or anything

MILTON, WV

Kristie S|2023 Chevrolet Tahoe

Confirmed Service Customer

11/17/2025

The service was great. However, my car is squeaking and my husband asked if the technician could listen to it to see if he could determine what it was. They said it would cost $150 just to listen to the car...not to even do anything to it. I think that is ridiculous and price gouging.

CHARLESTON, WV

Jeffrey W|2022 Chevrolet Colorado

Confirmed Service Customer

10/19/2025

Drop truck off for oil change and tire rotation. They did it quickly. The called to change air filter. The checked all levels of fluids did a great job. Thanks we appreciate yal.

BUFFALO, WV

Wendell A|2023 Chevrolet Tahoe

Confirmed Service Customer

10/28/2025

10 o’clock appointment.. oil change and tire rotation.. and I was out in an hour

ELKVIEW, WV

Jason D|2026 Chevrolet Silverado 1500

Confirmed Service Customer

11/3/2025

Chris Arthur was great and had everything ready when I arrived to shorten the length of time I had to spend at the dealership. The finance young man was excellent also.

ASHLAND, KY

Anthony D|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/3/2025

fast service

CULLODEN, WV

Danny D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/8/2025

Got me in quick and back out quick good job

WINFIELD, WV

James T|2025 Chevrolet Equinox

Confirmed Service Customer

11/9/2025

had a coupon that gave us a great price

NITRO, WV

Shannon W|2023 Chevrolet Equinox

Confirmed Service Customer

11/14/2025

Very difficult in getting some one to answer the phone. Was told several times that my car would be done & always had an excuse that as example the turn signal would not work or needed another part. Was not a good experience

CHARLESTON, WV

William C|2023 Chevrolet Traverse

Confirmed Service Customer

11/14/2025

Very satisfied.

CHAPMANVILLE, WV

Judith S|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/15/2025

As always 1st rate work and service.

SCOTT DEPOT, WV

Timothy H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/15/2025

Brittany was great.... had an oil change, tire rotation, new wiper blades and cabin air filter replacement

SAINT ALBANS, WV

Cedric A|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/18/2025

Good

NITRO, WV

Kimberly T|2024 Chevrolet Equinox

Confirmed Service Customer

11/24/2025

It was good.

RIPLEY, WV

Carroll D|2026 Chevrolet Trax

Confirmed Sales Customer

11/25/2025

I definitely got top notch service. Everyone was so friendly & made me feel right at home

EVANS, WV

Carl D|2026 Chevrolet Traverse

Confirmed Sales Customer

12/10/2025

Kevin and Seth and sales department is great. Service department needs work. Poor communication.

SAINT ALBANS, WV

Roger H|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/20/2025

I called for an appointment that morning and they got me in that afternoon. I got stuck in traffic and called to let them know I was going to be late. They made the appointment 30 minutes later so I could make it. They are always good to help you when they can. Then the service was good and correct.

CHARLESTON, WV

Robine R|2025 Chevrolet Tahoe

Confirmed Service Customer

11/22/2025

I was expecting my bill to be it higher for an oil change and tire rotation. This is my 2nd change since purchasing from Walker. Very pleased. Tu

CULLODEN, WV

Mark S|2024 Chevrolet Trax

Confirmed Service Customer

11/24/2025

It was very enjoyable and very pleasant.. the atmosphere was very professional

CHARLESTON, WV

Lana A|2025 Chevrolet Trax

Confirmed Service Customer

11/25/2025

Appointment right on time. Everyone was very nice. I appreciate dealing with nice people.

REDHOUSE, WV

Clark B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/25/2025

Unfriendly and shop manager has no concerns for the customer needs. If I would had meet the mechanic shop and shop manager. I would have bought my truck somewhere else

SAINT ALBANS, WV

Kelly N|2025 Chevrolet Trailblazer

Confirmed Service Customer

12/4/2025

Fast. Reliable

SAINT ALBANS, WV

Chad W|2024 Chevrolet Tahoe

Confirmed Service Customer

12/4/2025

My overall experience was very professional. The staff was great to deal with, and the work performed was perfect.

CHARLESTON, WV

Donnie R|2026 Chevrolet Trax

Confirmed Sales Customer

12/6/2025

wonderful no complaints at all.

HURRICANE, WV

Eric I|2016 Chevrolet Malibu Limited

Confirmed Service Customer

12/8/2025

Everything was great. Mackenzie explained everything to me in detail so I could make an educated decision about my service. Mark drove me to work so I could leave my car to get it repaired and the repairs went well.

CHARLESTON, WV

Ronnie W|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

12/9/2025

The text option for communication is great.

ELEANOR, WV

Ramona F|2023 Chevrolet Malibu

Confirmed Service Customer

12/10/2025

they were prompt. Gave me updates throughout my visit on any additional maintenance that I needed and gave me the option of having it done then or at another date. Very polite.

CHARLESTON, WV

Britany R|2012 Chevrolet Traverse

Confirmed Service Customer

12/18/2025

Friendly staff and always very helpful

WINFIELD, WV

Kristina W|2026 Chevrolet Traverse

Confirmed Sales Customer

12/20/2025

Top notch sales & finance staff really made the process easy.

SCOTT DEPOT, WV

Tommy D|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

12/17/2025

Very friendly and kept me informed about my vehicle

HOMETOWN, WV

Edwin T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/18/2025

They all were very friendly and helpful. I also love my new truck!

HURRICANE, WV

Ralph W|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/22/2025

Experience was good, just didn’t like the newly added additional $80 labor fee to change fuel filter.

POCA, WV

Jorge A|2018 Chevrolet Impala

Confirmed Service Customer

12/23/2025

Very good service, excellent treatment, and great communication with the customer!! Very satisfied with the service.

CROSS LANES, WV

Joseph G|2026 Chevrolet Traverse

Confirmed Sales Customer

1/6/2026

The guys were amazing and they always are so helpful! They found me exactly what I wanted and went out of their way to get it for me! TJ and Anthony were amazing!!!!

SAINT ALBANS, WV

Mallory D|2026 Chevrolet Traverse

Confirmed Service Customer

1/8/2026

Waited 2 and half hours for an oil change. I had an appointment scheduled for 9 am and left at 11:30.

MILTON, WV

Debroah B|2009 Chevrolet Silverado

Confirmed Service Customer

1/8/2026

Friendly Knowledgeable staff. Work was done in a timely fashion. Price Price was higher than I expected.

CHARLESTON, WV

Robert H|2025 Chevrolet Trax

Confirmed Service Customer

1/9/2026

Always spot on and service technicians are very thorough and knowledgeable-front desk personnel are always helpful and informative-plus you can remain in touch through text while you wait -100%satisfied

SAINT ALBANS, WV

Robin P|2025 Chevrolet Trailblazer

Confirmed Service Customer

1/12/2026

I was taken very well care of.

MILTON, WV

Glenn B|2023 Chevrolet Traverse

Confirmed Service Customer

1/5/2026

Everyone was very nice and helpful

DUNBAR, WV

Noah H|2026 Chevrolet Traverse

Confirmed Sales Customer

1/6/2026

Nice people

PROCTORVILLE, OH

Perry B|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/7/2026

Good

HAMLIN, WV

Bradley Q|2024 Chevrolet Traverse

Confirmed Service Customer

1/7/2026

Great as always

CHARLESTON, WV

Jerry M|2017 GMC 1500 Sierra

Confirmed Service Customer

1/7/2026

I use Walker Chevy for service on my GMC. They have always been spot on any estimates and repairs. I like the text communication for updates and the link they send with estimates. I will definitely look at them on my next vehicle purchase.

ELKVIEW, WV

Lawrence S|2023 GMC Sierra 2500 HD

Confirmed Service Customer

1/8/2026

Staff was very informative and helpful.

RED HOUSE, WV

Stacy H|2026 Chevrolet Trax

Confirmed Sales Customer

1/10/2026

I came in because I had trouble out of the first car that I bought new and have had issues with from day 1 … went to trade it in look a few cars once I pick one they told me I could not have that one well if I can’t have it don’t show me that car so I left with another car I didn’t want

DUNBAR, WV

Brian B|2026 Chevrolet Silverado 1500

Confirmed Service Customer

1/10/2026

Friendly staff, Prompt service, and a courtesy car for my convenience. These people definitely put the customer first! Highly recommend.

WINFIELD, WV

April M|2019 Chevrolet Traverse

Confirmed Service Customer

1/12/2026

Took vehicle in a stated that it had a miss/hesitation when accelerating on an uphill grade. Was scheduled to be diagnosed at 10 am. Called at 3 pm and service adviser said that technician was getting ready to take vehicle on a test drive. Received a text at 3:45 saying vehicle was completed. Called and they said they couldn’t find/feel a miss. I feel that vehicle was not properly tested and diagnosed properly and hesitation is still there.

SPENCER, WV

Mark P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/13/2026

I appreciate the excellent customer service

POCA, WV

Jill B|2024 Chevrolet Trax

Confirmed Service Customer

1/13/2026

I was greeted quickly upon arriving for service on my 2024 Chevrolet Trax. The staff was very polite and efficient. I chose to wait while my vehicle was serviced.

CROSS LANES, WV